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| At DALES, your satisfaction is our first priority and make every effort to make comfortable shopping and smooth transaction and make your best shopping experience at DALES. Your questions, suggestions and feedbacks are very welcome, your suggestion will be taken very seriously to improve our quality and customer service. We have a very friendly and professional customer service and friendly environment. Feel free to contact us, there is no long waits to answer the phone or waiting in the lines and waiting for the next available customer service. We are the one of the best company having friendly customer service. | ||
| We have a highly trained staff of customer support associates ready to help by telephone or email. Our customer service team is comprised of jewelry professionals who are ready to assist and answer all of your questions. | ||
| Customer Service | Business Address | |
| Toll-Free: 1-877-325-3777 (DALES-SS) | DALES Inc | |
| Toll-Free: 1-877-342-6462 (DIAM-INC) | 55W 47ST 1025 | |
| Local: 1-212-221-1313 | New York, NY 10036 | |
| Fax: 1-212-221-7072 | USA | |
| For faster customer service and response please contact the right department. | ||
| Every email will be answered in the order it is received. Please allow 24-48 hours for the reply. | ||
| General Information | Wholesale Information | |
| service@dalesinc.com | wholesale@dalesinc.com | |
| Financing Information | Affiliate Information | |
| financing@dalesinc.com | affiliate@dalesinc.com | |
| Order Information | Technical Information | |
| order@dalesinc.com | webmaster@dalesinc.com | |
| Customer Feedback | Our customer care agents are available 7 days a | |
| feedback@dalesinc.com | week to assist you. | |
| Hours of Operations | ||
| Monday - Friday, 10 AM to 7 PM (EST) | Off business hours, 24 Hours email response | |
| New York Time, USA | is available. | |
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